This Policy outlines the obligations which TOTLD Design has in managing the personal information they hold about their clients, potential clients, contractors and others. We are bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).
In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual.
What kind of personal information do we collect?
In general, the type of personal information TOTLD Design collects and hold includes (but is not limited to):
- Contact details
- Information which assist in conducting business, providing and marketing their services and meeting needs
In most cases, if personal information they request is not provided, they may not be able to supply the relevant product or service.
Why does TOTLD Design collect personal information?
TOTLD Design collects personal information in order to conduct their business, to provide and market their services and to meet their legal obligations.
Who do TOTLD Design collect personal information from?
The type of information TOTLD Design may collect and hold includes (but is not limited to) personal information about:
- Clients, business associates and potential clients and their employees
- Suppliers and their employees
- Prospective employees, employees and contractors
How does TOTLD Design collect this information?
Personal information that you provide
TOTLD Design will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations and from third parties.
Personal information provided by other people
In some circumstances TOTLD Design may be provided with personal information about an individual from a third party, for example a reference from another person.
Website data collection
How might TOTLD Design use your personal information?
We may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.
In general, we use and disclose your personal information in order to:
- Conduct business
- Provide and market services
- Communicate with you
- Purchase from you
- Help manage and enhance services
Who might TOTLD Design share your information with?
We may share your personal information to:
Other members of TOTLD Design
Other companies or individuals to assist our business in providing services or perform functions on our behalf
Anyone else whom you authorize
Some personal information which TOTLD Design collects is ‘sensitive information’. Sensitive information includes: information relating to a businesses website logon details, company documents or important files.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (eg, where required by law).
TOTLD Design take reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.
TOTLD Design endeavour to ensure that the personal information they hold is accurate, complete and up-to-date. Contact us in order to update any personal information they hold about you. Contact details are set out below.
Updates to the policy
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this Policy is located at https://www.totld.com.au and can be obtained by contacting a TOTLD Design employee.